1. Application: A foreign national wishing to apply for a credit card must submit an income tax withholding form or other evidence of financial status, a photocopy of passport, Alien Resident Certificate, etc. in accordance with the rules of the Bank. The Bank has the right to decide whether to approve such an application at its own discretion. The application form and attached documents will not be returned, but will be kept in strict confidence. Furthermore, the Bank may demand a guarantor or additional documents if necessary.
2. Dealing with a lost credit card: If a foreign resident loses a credit card, they can report the loss and stop payment using the card by calling Mega Bank 24-hour card loss hotline. The cardholder may also be required to pay a card loss charge; for more details, please contact Mega Bank in question.
3. Dispute resolution, revolving credit interest rates, fees, cardholder’s rights, and preferential service: Mega Bank will notify the applicant regarding these matters in writing or by e-mail; for more information, please contact Mega Bank in question.

VIP Services For R.O.C.(Taiwan) Employment Gold Cardholders

If you have any questions, please feel free to contact us.

24-hour Customer Service Telephone Number: 02-8982-0000

E-mail Address: megacard_cs@megacard.com.tw

Fax Number: 02-8982-2345