Whistleblowing

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Whistleblowing Channels

Anyone who discovers suspected misconduct by the Bank's personnel should provide specific supporting information or evidence and submit a report through any of the following channels：

Whistleblowing Hotline：+886-2-2551-0552
Whistleblowing Email：b914lw01@megabank.com.tw
Written Reports：
Sent by postal mail to "7F No. 53, Section 2 Nanjing East Road, Zhongshan District, Taipei City 10457, Taiwan, R.O.C.,"
attention： "Mega International Commercial Bank Whistleblowing Mailbox."
Other Methods：
Report in writing or by email to the competent authorities, Mega Financial Holdings Co., Ltd., the Bank's directors, or management personnel with job responsibilities equivalent to senior executive vice presidents or above.

Protection of Whistleblowers

Personnel in the Acceptance, Investigation, and Review Units should handle whistleblowing cases according to the following principles：

The identity of the whistleblower and the content of the whistleblower's report shall be kept confidential. Information that could identify the whistleblower must not be disclosed, so as to protect them from unfair treatment or retaliation.
Whistleblowers should not be subjected to termination, dismissal, demotion, salary reduction, or any actions that harm their rights and benefits as stipulated by laws, contracts, or customary practices due to their reports.